Virtual Assistance & Administrative Support

What I support:

• Email and calendar management
• Meeting coordination
• Document preparation and formatting (Word, Google Docs, PDFs)
• Data entry and database upkeep (CRM, spreadsheets, cloud files)
• Internal communication support (Meet, Teams, etc.)

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Tools: Google Workspace, Microsoft 365, Notion

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HR Support & Team Coordination

What I support:

• Onboarding documentation and orientation support
• Employee and volunteer record management
• Training material preparation and delivery
• HR metrics reporting (absenteeism, training tracking, compliance)
• Standard Operating Procedure (SOP) documentation

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Experience highlights: HR coordination in manufacturing (Polyban) and nonprofit (YSM), worked with 200+ staff and 15+ volunteers.

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Data Management & Reporting

What I support:

• CRM and database cleanup for donations, HR, or operations

• Dashboard creation for tracking metrics (compliance, donations, etc.)

• Data entry and reporting support in Excel, Google Sheets, or CRM tools

• Ongoing support for audits, reports, and data quality improvement

  + Add-on: Custom client forms (quote, intake, booking) using Fillout or similar tools

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Experience highlights: Managed donor records (10,000+), created quarterly safety/compliance reports, used SAP, Excel, and CRM tools.

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Legal & Document Support (Spanish-speaking markets)

What I support:

• Organizing and maintaining legal case databases
• Preparing document templates for Mail Merge (letters, forms, contracts)
• Automating document generation using Microsoft Word + Excel
• Submitting legal requests through Colombian government platforms
• Bilingual administrative support in English and Spanish (non-certified translation)

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Experience highlight: Automated legal document generation using mail merge, organized case databases, and provided bilingual admin support for a remote Colombian law office.

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